Frequently Asked Questions

Frequently Asked Questions

How do I begin the lease process?

  1. Click on leasing and select “Lease, Live and Save Online”
  2. Create an Account
  3. Enter your personal information
  4. Complete the application, resident selection criteria and email verification
  5. Complete the roommate matching and lead agreement packets if applicable to your selected property
  6. Click “Submit Application Packet”

How do I verify my email address?

  1. Click on the words “Email Verification”
  2. Log into your email account
  3. Your will have an email in your in box with a quick link to verify your email address.
  4. Click on the quick link and log into you account.

How do I sign the lease agreement?

  1. Once you have submitted your application packet, the management office will approve your application based on our Resident Selection Criteria. You will receive an email confirming whether your application has been approved or declined.
  2. After your application is approved, we will generate your lease agreement.
  3. When the lease is ready to be signed, you will receive and email directing you to sign into your account.
  4. When you are ready to sign your lease, simply log into your account and click on the Residential Lease.
  5. Make sure that you read through your entire lease agreement and electronically sign in the specified areas.
  6. Once you have read and electronically signed the lease agreement, just click on submit and your apartment will be secured!

What is a Guarantor?

A guarantor is a co-signer that can and will guarantee the fulfillment of your lease obligations in the event that you default on the agreement. A guarantor must meet the qualifications as stated by the Resident Selection Criteria.

How do I complete the guarantor form?

The guarantor form is available to be printed on the website. The guarantor form must be completed and notarized by the guarantor be fore being submitted for approval. The guarantor form may be faxed, mailed or scanned and emailed to the property. Guarantors must submit a copy of his/her valid identification / driver’s license along with the guarantor form.

How do I make payments online?

Once you have set up and account on, you can log in and select “Resident Services.” Once in resident eservices, you can select Pay Rent and it will give you all of the current payment options. If this is your first time paying rent or viewing your account online, you may need to associate your account with our accounting system. Make sure to follow the prompts and you should have no trouble.